Submitting a Ticket
These documents relate to process that should be used when submitting a part(s) to the RPL
How to request a print - After you have checked all your files; - Go to the following URL: https://eraurpl.freshdesk.com - Click “New Support Ticket” - F...
Mon, 16 Apr, 2018 at 7:58 PM
ERAU Email Address Use this line to enter your ERAU email address. If you are a new user of the lab, the system will ask you for your first and last name a...
Wed, 4 May, 2022 at 4:48 PM
The following tables contain general guidelines to help you choose a material for your project. Please consult an RPL technician if you require more specif...
Tue, 4 Oct, 2022 at 2:55 PM
The following is a summary of our printer size capabilities. For more information, please ask an RPL technician. We have many different printers to choose...
Sun, 20 Oct, 2024 at 8:41 PM
In most situations, the RPL's collective experience and procedures will determine the best way for a part to be printed for great quality and strength. ...
Mon, 2 May, 2022 at 2:38 PM
If your submission has a large number of parts, and/or requires parts printed in different materials or colors, we ask that you please download and fill out...
Fri, 27 Jan, 2023 at 11:43 AM